Delivery Information Full

UK Mainland Delivery

Order by 12pm for our 2-3 day tracked delivery service. Suitable for less urgent orders or select day orders which are longer than 4 days away.

Any orders taken after 12PM on Friday, Saturday and Sunday will be created on Monday for delivery Tuesday. If it lands on a Bank Holiday then please allow 1 extra working day.

Scheduled Next Day UK Mainland Tracked delivery

If you wish to have a scheduled day delivery, please select the tick box on the product page and then in the basket page please select the day you wish to have your flowers delivered.

A tracking number is provided when your item is dispatched to enable you to track you order. Does not include Sundays.

Saturday Delivery

Order by 11am on Friday for next day delivery on Saturday.

Special Delivery Requests / Requirements

If you have any special request or to see if a last minute delivery is possible or looking for an alternative way of delivering then please contact us direct on 0116 319 4830 so we can see what is available for your.

General Information For All Orders

  • Orders can be taken in advance and stored on our system until the required date.

  • An email confirmation will be sent out once the order is successful.

  • We do not pass on any personal details and the only information sent out to the recipient with the gift, is the personal message card, our contact details and care instructions.

  • You are able to add delivery instructions to your order, but please keep in mind that these will be adhered to at the discretion of the delivery driver.

  • Should the recipient not be in and no neighbour or safe place to leave can be found at the time of delivery, a card will be left stating attempted delivery and will included details of how to collect or arrange a re-delivery.

  • We can only deliver within the UK which includes all of England, Wales, Scotland, Northern Ireland, Channel Islands, Isle of Man, Orkney, Shetland and all of the Scottish Highlands and Islands.

  • Unfortunately we are unable to deliver to BFPO addresses, Europe and Dublin and the Rep. of Ireland.

  • Unfortunately we cannot offer same delivery outside of Leicester and there are no deliveries on Bank Holidays.

  • When ordering please enter the full address including the postcode and mobile number of the recipient.

We will not be held responsible for items that are not delivered or are delayed due to incorrect details or items not collected from the collection office on failed delivery attempts.

Deliveries sent to hospitals, schools, military and business addresses will be delivered to a main reception or mailing room prior to internal distribution. We recommend that orders to such locations be requested for delivery on a weekday and not a Saturday. If you are sending flowers to a hospital, please check in advance that the hospital will allow fresh flowers to be delivered to the wards.

Delivery Details For Flower And Balloon Gifts 

  • All items are dispatched via UK Mainland Tracked delivery with UK Mail 2-3 days unless stated otherwise.

  • We usually despatch flowers one day prior to the delivery date, as next day delivery is most suitable for fresh flower delivery.

  • For an additional fee we offer guaranteed delivery on the day of your choice between 8am and 6pm.

  • Flowers delivered with our courier service will need to be signed for by the recipient.

  • For an extra charge you can guarantee delivery am or pm on the day of your choice, please contact us direct for details.

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